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In New South Wales, most private sector employees are covered by the federal Fair Work Act 2009 and apply to the Fair Work Commission, while NSW public sector and council employees use the Industrial Relations Commission of New South Wales, which has a registry in Parramatta. Either way, a dismissal claim must be lodged within 21 days. First, write down your dismissal date, gather your contract, payslips and termination letter, and work out which system covers your employer before the deadline passes.

Federal or NSW system: which workplace laws cover you in Parramatta?

If you work in Parramatta, Blacktown, Penrith, Liverpool, the Hills, Auburn or Merrylands, the first question is not what went wrong. It is which workplace system you belong to, because that decides where your claim goes.

Most people in New South Wales work for private businesses, and private enterprise employees are in the national system. That means the Fair Work Act 2009 (Cth) sets the rules and the Fair Work Commission, the national workplace tribunal, deals with dismissal, bullying and sexual harassment applications.

New South Wales kept its own system for two large groups: state public sector employees and local government employees. If you work for the NSW public service, NSW Health, the Teaching Service, or a council such as City of Parramatta, Blacktown or Penrith, your dismissal claim generally goes to the Industrial Relations Commission of New South Wales under the Industrial Relations Act 1996 (NSW).

This matters in Western Sydney, where many people work in public hospitals, schools and councils. Lodging in the wrong place can cost you days you do not have, so check which system your employer is in before you lodge.

Dismissed in Western Sydney? The 21-day deadline and how a claim starts

Losing your job is a shock, and time is short. In the national system, an unfair dismissal application must reach the Fair Work Commission within 21 days of the dismissal taking effect. An unfair dismissal is one that is harsh, unjust or unreasonable. The same 21 days applies to a general protections dismissal application, which is a claim that you were dismissed for a reason the law prohibits, such as being away from work because of sickness. The Commission calls this a strict time limit and says late applications are generally not accepted.

To be protected from unfair dismissal you need to have worked for at least 6 months, or 12 months if your employer is a small business, meaning fewer than 15 employees. You must also earn less than the high income threshold, currently $190,100, unless an award covers you or an enterprise agreement applies to you. Casual employees need regular and systematic work and a reasonable expectation that it would continue.

You apply online. The Commission sends the application to your employer, who is asked to respond within 7 days, and a conciliation is usually held about 5 weeks after lodgment. Conciliation is an informal meeting, usually online, where a conciliator helps both sides try to settle. The Commission reports that about 3 out of 4 cases resolve at this stage.

If you are a NSW public sector or council employee, the deadline is also 21 days after the dismissal, but the application is filed with the Industrial Relations Commission of New South Wales through the NSW Online Registry. That Commission first attempts conciliation and, if that fails, a Commission Member hears and decides the case. It can order reinstatement, re-employment or compensation.

You cannot make a general protections dismissal application if you have already made an unfair dismissal application about the same dismissal, so the choice of claim needs thought before you lodge.

Discrimination, bullying and sexual harassment at work in NSW

NSW has several pathways for these problems, each with its own time limit.

Anti-Discrimination NSW handles complaints under the Anti-Discrimination Act 1977 (NSW). It is based in Parramatta, but you do not attend in person to lodge: a complaint is made in writing, using its form or a letter to the President. The President can decline a complaint if the events happened more than 12 months ago. If conciliation does not resolve it, the complaint may be referred to the NSW Civil and Administrative Tribunal, known as NCAT, which can award compensation of up to $100,000. You cannot go to NCAT directly about discrimination.

The federal alternative is the Australian Human Rights Commission. Legal Aid NSW notes a 24 month period for most federal discrimination and harassment complaints, and 12 months for some grounds.

Bullying and sexual harassment at work can also be taken to the Fair Work Commission by national system workers. NSW public sector and council employees, and some other workers who cannot use the Fair Work Commission, have a state pathway: the Industrial Relations Commission of New South Wales can make stop bullying orders, and can deal with sexual harassment claims made within 24 months of the conduct, with no extensions, including damages of up to $100,000. You cannot run one of these claims and an anti-discrimination complaint about the same conduct.

State system employees treated badly for a protected reason, such as making a safety complaint or claiming an award entitlement, can apply to that Commission for relief from victimisation within 21 days of the detrimental action.

NSW-only rules: long service leave, workers compensation and safety

Some entitlements come from NSW law even when your employer is in the national system. Long service leave is the clearest example. Under the Long Service Leave Act 1955 (NSW), full-time, part-time and casual workers are entitled to 2 months (8.67 weeks) of paid leave after 10 years of continuous service. With between 5 and 10 years of service, you may be owed a pro-rata payment if your employer ends your employment for a reason other than serious and wilful misconduct, or if you resign because of illness, incapacity, or domestic or other pressing necessity. NSW Industrial Relations is the regulator.

Workers compensation is also state-based. Legal Aid NSW explains that you must report a work injury to your workplace within 30 days, and a claim should be made within six months of the injury. The Personal Injury Commission is the independent tribunal for these disputes.

A recent change matters if bullying or harassment has made you unwell. For most NSW workers who notify a primary psychological injury after 1 July 2026, if the insurer, after an internal review, still disputes the claim on the ground that what happened was not bullying, excessive work demands, sexual harassment or racial harassment, you must first obtain a certificate from the Industrial Relations Commission of New South Wales before applying to the Personal Injury Commission. This covers private sector workers too, with exceptions such as police officers, paramedics and firefighters.

Workplace safety is regulated by SafeWork NSW under the Work Health and Safety Act 2011 (NSW). SafeWork NSW can be reached on 13 10 50.

Where employment matters are dealt with from Parramatta

The closest workplace tribunal registry for most Western Sydney residents is in Parramatta itself. The Industrial Relations Commission of New South Wales has a registry at Level 5, 10-14 Smith Street, Parramatta, as well as its principal registry at Level 1, 47 Bridge Street, Sydney.

The Fair Work Commission's Sydney office is at Level 11, Terrace Tower, 80 William Street, East Sydney, where in-person hearings and conferences take place. In NSW its hearings are held in Sydney and Newcastle.

If a general protections dismissal dispute does not settle, the Fair Work Commission issues a certificate and you then have 14 days to apply to the Federal Court or the Federal Circuit and Family Court of Australia. For the Federal Circuit and Family Court of Australia, general federal law filings in Sydney are handled through the registry at Level 17, Law Courts Building, Queens Square. Underpayment claims of $100,000 or less can be run there as a small claim, a more informal process that is usually conducted online.

How NSW differs from Victoria and Queensland

Coverage changes from state to state. The Fair Work Ombudsman explains that in Victoria most employees, including state government employees with some exceptions, are in the national system. NSW is different: state public sector and local government employees are outside the national system and have their own Commission, their own Act and an Industrial Court. Queensland draws the same line for its public sector and councils, but through its own legislation and tribunal.

Long service leave, workers compensation and anti-discrimination law are also written separately by each state, so material written for another state may quote the wrong body, entitlement or deadline for a NSW workplace.

Key New South Wales legislation

Courts and tribunals in New South Wales

  • Fair Work Commission (Sydney) (opens in a new tab)

    National workplace tribunal. Conciliates and decides unfair dismissal claims and conciliates general protections, bullying and sexual harassment applications for national system employees in NSW. Sydney office and hearing rooms: Level 11, Terrace Tower, 80 William Street, East Sydney NSW 2011. Most conciliations are held online.

  • Industrial Relations Commission of New South Wales (opens in a new tab)

    Conciliates and arbitrates unfair dismissal, victimisation, workplace bullying, sexual harassment and industrial disputes for NSW public sector and local government employees, and from 1 July 2026 issues certificates in certain disputed psychological injury workers compensation claims. Registries: Level 5, 10-14 Smith Street, Parramatta NSW 2150 and Level 1, Chief Secretary's Building, 47 Bridge Street, Sydney NSW 2000. Exercising its judicial powers it is the Industrial Court of New South Wales, which hears underpayment claims under state industrial instruments and work health and safety prosecutions other than Category 1 offences against an individual.

  • Anti-Discrimination NSW (opens in a new tab)

    Receives, investigates and conciliates complaints of workplace discrimination and harassment under the Anti-Discrimination Act 1977 (NSW). Based in Parramatta; complaints are made in writing and the postal address is Locked Bag 5000, Parramatta NSW 2124. Enquiries: 02 9268 5544 or 1800 670 812.

  • NSW Civil and Administrative Tribunal (NCAT), Administrative and Equal Opportunity Division (opens in a new tab)

    Decides discrimination complaints referred from Anti-Discrimination NSW that did not resolve at conciliation, and can award compensation of up to $100,000. Complaints cannot be lodged with NCAT directly.

  • Federal Circuit and Family Court of Australia (Division 2), Fair Work Division (opens in a new tab)

    Hears general protections claims after a Fair Work Commission certificate, and underpayment claims including small claims of $100,000 or less. Sydney general federal law registry: Level 17, Law Courts Building, Queens Square, Sydney; hearings are held at 97-99 Goulburn Street and 80 William Street, Sydney, or online.

How the process works

  1. Work out which system covers your employer

    Private sector employers in NSW are in the national Fair Work system. The NSW public service, NSW Health, the Teaching Service and local councils are in the state system under the Industrial Relations Act 1996 (NSW). This decides where you lodge.

  2. Fix your deadline and gather documents

    Note the date the dismissal or other action took effect. Dismissal claims in both the federal and NSW systems must be lodged within 21 days. Collect your contract, payslips, termination letter, warnings, emails and any award or enterprise agreement that applies.

  3. Choose the right type of claim

    Unfair dismissal, general protections, a discrimination complaint and a NSW victimisation application have different tests and outcomes. The Fair Work Commission says you cannot make a general protections dismissal application if you have already made an unfair dismissal or anti-discrimination application about the same dismissal. A lawyer can explain the options in general terms so you can decide.

  4. Lodge the application

    National system claims are lodged online with the Fair Work Commission, which charges an application fee that can be waived for serious financial hardship. NSW public sector and council unfair dismissal claims are filed with the Industrial Relations Commission of New South Wales through the NSW Online Registry. Discrimination complaints go in writing to Anti-Discrimination NSW or to the Australian Human Rights Commission.

  5. Conciliation

    Almost every pathway starts with conciliation, a confidential meeting led by an independent conciliator. The Fair Work Commission usually holds it online about 5 weeks after lodgment and reports that about 3 out of 4 unfair dismissal cases settle there. Settlements are recorded in writing.

  6. Hearing or court if it does not settle

    Unresolved unfair dismissal claims are decided by a Commission Member. After a general protections certificate you have 14 days to apply to the Federal Court or the Federal Circuit and Family Court of Australia. Unresolved NSW discrimination complaints may be referred to NCAT.

Time limits in New South Wales

Time limits can turn on the facts of a matter. Get advice about your own dates.
Step or claimTime limitSource
Unfair dismissal application to the Fair Work CommissionWithin 21 days of the dismissal taking effecthttps://www.fwc.gov.au/job-loss-or-dismissal/unfair-dismissal/process-unfair-dismissal-claims
General protections dismissal application to the Fair Work CommissionWithin 21 days of the dismissal taking effect; if not resolved, 14 days after the certificate is issued to apply to a federal courthttps://www.fwc.gov.au/job-loss-or-dismissal/dismissal-under-general-protections
Unfair dismissal application to the Industrial Relations Commission of New South Wales (NSW public sector and local government)No later than 21 days after the dismissalhttps://irc.nsw.gov.au/my-legal-problem/unfair-dismissal.html
Minimum employment period and high income threshold for federal unfair dismissal6 months of employment, or 12 months if the employer has fewer than 15 employees; earnings under $190,100 from 1 July 2026 unless an award covers you or an enterprise agreement applieshttps://www.fwc.gov.au/high-income-threshold
Discrimination complaint to Anti-Discrimination NSWThe President can decline a complaint about events that happened more than 12 months agohttps://antidiscrimination.nsw.gov.au/complaints/how-to-make-a-complaint.html
Sexual harassment claim to the Industrial Relations Commission of New South Wales (NSW public sector and local government)Within 24 months of the alleged conduct; no extensions are allowedhttps://irc.nsw.gov.au/my-legal-problem/sexual-harassment-in-the-workplace.html

Costs

Cost depends mainly on which pathway your matter takes, how far it goes before it resolves, and how much evidence needs to be prepared; a claim that settles at conciliation costs far less than one that runs to a hearing or to a federal court. The Fair Work Commission charges an application fee ($92.70 for 2026-27), which can be waived for serious financial hardship, and courts charge their own filing fees. Vitt Legal provides a written costs disclosure before any work starts.

Estimate your legal costs

Helpful tools

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Employment & Workplace Disputes in Sydney: frequently asked questions

How long do I have to lodge an unfair dismissal claim in NSW?

You have 21 days. For private sector employees in NSW, the application must reach the Fair Work Commission within 21 days of the dismissal taking effect. For NSW public sector and local government employees, the application must be filed with the Industrial Relations Commission of New South Wales no later than 21 days after the dismissal. Both bodies can consider an extension, but the Fair Work Commission's guidance on dismissal applications says late applications are generally not accepted, so treat the 21 days as fixed.

I work for a Western Sydney council. Do I apply to the Fair Work Commission?

Generally no. Local government employees in NSW are outside the national workplace relations system, and so are NSW public sector employees such as NSW Health and Teaching Service staff. Unfair dismissal claims for these workers are made to the Industrial Relations Commission of New South Wales under the Industrial Relations Act 1996 (NSW). That Commission has a registry at Level 5, 10-14 Smith Street, Parramatta, and applications are filed through the NSW Online Registry.

How do I make a workplace discrimination complaint if I live in Parramatta or Western Sydney?

In NSW you complain in writing to Anti-Discrimination NSW, which is based in Parramatta and handles complaints under the Anti-Discrimination Act 1977 (NSW). You can use its complaint form or write a letter to the President, and its enquiry line is 02 9268 5544 or 1800 670 812. The President can decline a complaint about events more than 12 months old. Unresolved complaints may be referred to NCAT, which can award up to $100,000 in compensation.

Can I claim unfair dismissal in NSW if I only worked there for a few months?

Under the Fair Work Act 2009, you need at least 6 months of employment, or 12 months if your employer is a small business with fewer than 15 employees. If you fall short, other options may still exist. A general protections claim, which alleges you were dismissed for a prohibited reason such as being away on sick leave, has no minimum employment period listed among the Fair Work Commission's requirements, but the same 21-day deadline applies.

What is the most compensation the Fair Work Commission can order for unfair dismissal?

The maximum is the lower of half your annual wage or the compensation cap, which is $95,050 for 2026-27. In practice most awards are much smaller: the Fair Work Commission says the median is between 5 and 7 weeks' pay, and compensation covers lost income only, not distress or humiliation. The Commission must first consider whether you should get your job back.

Am I owed long service leave if I leave a NSW job after 7 years?

Possibly. Under the Long Service Leave Act 1955 (NSW), workers with between 5 and 10 years of continuous service may receive a pro-rata payment if the employer ends the employment for a reason other than serious and wilful misconduct, or if the worker resigns because of illness, incapacity, or domestic or other pressing necessity. After 10 years the entitlement is 2 months of paid leave. NSW Industrial Relations is the regulator and can be contacted on 131 628.

My role in Parramatta was made redundant. Can I challenge it?

You may be able to if the redundancy was not genuine. The Fair Work Commission explains that an employer can only make a role redundant if it is a real redundancy, and that any consultation process in your award or enterprise agreement must be followed. If the redundancy was not genuine you may be eligible to apply for unfair dismissal, or for general protections if the real reason was a prohibited one. Both have a 21-day deadline.

Do I have to travel into the Sydney CBD for my Fair Work hearing?

Often not. The Fair Work Commission says unfair dismissal conciliations are usually held via an online meeting, and the Federal Circuit and Family Court of Australia conducts Fair Work small claims online unless an in-person hearing is considered appropriate. In-person Fair Work Commission hearings in Sydney take place at Level 11, 80 William Street, East Sydney. For NSW public sector and council employees, the Industrial Relations Commission of New South Wales has registries in both Parramatta and Sydney.

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